Planet 13 Online Testimonials

"I bought a hoodie and two iron-ons from you recently. My experience with your company was wonderful. Keep up the excellent work!"
-William B. (USA, 2012)

"My purchase was for my granddaughter and delivery was to her address, I was kept informed all the way to delivery. I was impressed and so was she with her purchase."
-Marilyn M. (Australia, 2012)

"Thanks to you guys at Planet 13 for your friendly,fast and tireless work. Espec, over Christmas. Your site and gear totally rocks! My sib's were totally thrilled with the awesomness of their pressies and I'm grateful for the extreme attention and service, you all gave me. Give yourselves a hug!, you deserve it! Back soon with the birthday orders. Thanks again, Ash.......PLANET13 ROCK!!!!!"
-Ashleigh E. (Australia, 2012)

"Excellent. Easy to use. I would use it again."
-Sharon C. (Australia, 2012)

"Thanks for the great service & product. I bought a T-Shirt for my nephew's Christmas pressie & he loved it. Great fast delivery too."
-Nadine D. (Australia, 2012)

"Hi there, the T-Shirt was for a Christmas present so I appreciated the clear onsite ads that stated the cut-off date for getting orders in so that they could be delivered before Christmas. The T-shirt was delivered very quickly! Thank you for the great service."
-Megan B. (Australia, 2012)

"Awesome work on the pre xmas delivery times. I ordered on a thursday and had it all by saturday using normal post. :-) thanks"
-Jana H. (Australia, 2012)

"Hi, Great service, prompt delivery and had what I wanted can't ask for more and my nephew was wrapped! Apparently I got him the latest t-shirt for his fav band and I didn't even know it! Thanks for the site keep up the great work!"
-Catherine H. (Australia, 2012)

"Good reliable service and speedily delivered in the pre christmas frenzy."
-Kerryn H. (Australia, 2012)

"First time user with your site and very happy with service and my son loves his Chilli Peppers T-shirt!!"
-Debbie A. (Australia, 2012)

"you rock! Excellent work kids"
-John M. (USA, 2011)

"The customer service from you has been brilliant, even calling me on a Sunday to discuss sizes!! Great work."
-Leanne W. (Australia, 2011)

"Very easy to shop, very prompt delivery, very pleased, thank you!"
-Joanne B. (United Kingdom, 2011)

"Very happy, fast and love my shirt! Thanks!"
-Jade M. (Australia, 2011)

"Hi guys, fastest delivery I have had for tshirts thus far...I will be back!"
-Scott W. (Australia, 2011)

"Amazing service and a great product"
-Alanah W. (Australia, 2011)

"Thank you ... and I must say your business is extremely friendly. Definitely refreshing, keep up the good work!"
-Michael M. (USA, 2011)

"Only complaint, more Dimmu Borgir stuff!!!! Love your site, I'll be using it for as much of my future band purchases as you have stock. Keep the METAL flowing!"
-Chris W. (Australia, 2011)

"Bought some cool Xmas pressies for my brother and sister. You've got a great selection. We know where to buy our hard to get band tee's and misc products now. They were easy to order and arrived very quickly. An awesome site. I'll be back!"
-Ashleigh E. (Australia, 2011)

"Your offer was great, from Australia is another place to buy....Thanks again, keep up the good work!"
-Joseph D. (USA, 2011)

"Leaving my boyfriends birthday present til the last minute not gonna win me girlfriend of the year, buying him his favorite band t-shirts may. I was so impressed at the speed my items came, and the way I was kept informed! I can't wait for my other friends birthdays as I know exactly where I'm going to buy their present from! Thank you for being great!"
-Emma-Leigh C. (Australia, 2011)

"Love Planet 13, you guys are easily the best merch dealer I've bought from hands down....the customer service/delivery/exchange/etc was all awesome and very stress-free which has to be a first for me. I'm very impressed. Cheers for the good service"
-Matt S. (Australia, 2011)

"I generally dont do surveys, however; Quality service! I cant believe how quick it went down! The product fit great too! Thank you very much!"
-Daniel R. (Australia, 2011)

"Thanks for the product! I received when expected and the size is great, not to mention the awesome pic on the front of the hoodie. I will definitely come back for more of your band merch. "
-Jamie A. (Australia, 2011)

"very happy with the experience.huge range,quick processing,fast postage. "
-Christopher N. (Australia, 2011)

"Great service, excellent quality product. Will be a repeat customer for sure. "
-Kerry M. (Australia, 2011)

"I have highly recommended P13 to all of my friends, each purchase I am even more pleased with the service that I receive. I will continue to buy from P13 and I love receiving e-mails telling me of all the specials. In conclusion I once again give P13 100% positive feedback :) "
-Elizabeth B. (Australia, 2011)

"Hey thanks I've been looking for a decent place to get some good t-shirts and bought a few from ya's last week. They came within 2 days and they are a great. Getting the girlfriend to join the site now and look forward to getting a few more."
-Jonny F. (Australia, 2011)

"Thanks so much for your fantastic service! My bf loved the Primus hoodie I ordered him and the delivery was super fast to NZ. ♥ "
-Tanya F. (New Zealand, 2011)

"Hey! Thank-you so much for the e-mails updating me on the status of the shipping for my order - It's greatly appreciated! I've liked you on Facebook, and will keep a look out for 'exclusive deals', as I plan to buy from your store again. Just so you know, I've been spreading the word of your site online, as it's so difficult for Australian residents to find stores that sell band merch... "
-Chloe S. (Australia, 2011)

"thank you so much guys I have just processed another order with you... this will be my 4th or 5th order with you now.... I love the range you guys have... as far as customer service and receiving the product goes you guys are by far the best i have ever encountered... but all in all thanks guys to be honest I don't have a bad word to say to any of my friends about you...cheers"
-Darcy M. (Australia, 2011)

"Just writing to say thank you for all the help you gave me when I had a brain snap and ordered a waay too large size for my friends t-shirt. I also want to thank you for your speedy turnaround and giving me suggestions on how to get the t shirt to me when I was going overseas. It arrived in Amsterdam with no issues and you now have two very happy customers. He said that he looks 'all kinds of awesome' in his new Me first and the gimme gimmes tshirt! Thanks again!"
-Tahu F. (Australia, 2011)

" ...I thought I would comment on my experience with planet 13.. I rated the service as excellent! ...They were very helpful and explained everything in a way that I could understand."
-Elizabeth B. (Australia, 2011)

"A beautiful experience!! My Opeth shirt looks fantastic and I will definitely shop again! Can you add some more Van Halen to the range. They are headlining Soundwave after all!!! Cheers"
-Rob H. (Australia, 2011)

"I am very happy with my purchase of 2 t shirts. I received them only a few days after my online purchase. Thank you."
-Gail M. (Australia, 2011)

"We live in a regional area & really appreciate great & honest service! Also love the funky emails... enjoy the fun you incorporate with your work. Will certainly shop with Planet 13 again & am already recommending it to my friends. "
-Lorraine R. (Australia, 2011)

"a huge thank you to everyone at planet 13 for the prompt and excellent service. i will shop with you guys again for sure no hassles and no dramas HIGHLY RECCOMENDED take care all THE MOTORHEAD!!!!!"
-Dean T. (Australia, 2011)

"I've got 2pair of draven shoes yesterday. Thank you so much for your excellent service. I was expecting that it will take 1 month to receive the pack in here italy where everything works in ancient way! But it took only 11days, Amazing! I think because of your precise shipping way. My husband loves this shoes and he wanted new one,so i decided to buy it for his birthday. But it was really really difficult to find his size and finally i find from you!Thank you so much,I'm really happy!"
-Ruri M. (Italy, 2011)

"I have ordered a awesome Rush sticker for my car, it went perfect, easy and fast. I am really surprised because I am not used to order stuff from Australia and get it delivered in 1.5 weeks to the Netherlands. Thanks a lot."
-André B. (Netherlands, 2011)

"Hi, I am a busy mum, so I didn't get a chance [before -ed] but I meant to give you feedback on the NOFX shirt, hoodie and Rancid shirt we bought recently. We were very happy with it! Good quality clothing and I liked that it was made from 100% cotton. Also very happy with the size and how they look. It was a birthday present for my fiance and these are some of his favourite bands. He really liked them. Again was very happy with the products and the price I felt was reasonable. We also received it fairly quickly. ...Again the product we ordered, we were very happy with. Happy customer"
-Karen M. (Australia, 2011)

"Hey guys just letting you know that i was very very pleased with the service on the 2 orders i have made.... both have arrived on time or a day early.... thanks guys for the great service.... "
-Darcy M. (Australia, 2011)

"Purchased, delivered and fits. High 5 mate, you were spot on with the sizing - much appreciated! "
-Tom C. (United Kingdom, 2011)

"...your customer service has been absolutely brilliant - I do think it's above and beyond. "
-Jasmin C. (Australia, 2011)

"G,day P 13 hows it , just letting you know your service was A1, awsome, outstanding , brilliant, nice work guys and thank you . "
-Craig B. (Australia, 2011)

"How awesome are you guys!! Thank you very much for this kind donation. Every cent we save can support another wish we grant…thanks again!!"
-Lindy S. - Starlight Children's Foundation (Australia, 2011)

"Always super fast processing of your order, and a great range of plus size shirts if you like em big! "
-Tang. (Australia, 2011)

"Our order was received on Wednesday 27th April - amazing, due to a 5 day long weekend!! [AusPost was closed for the Easter/Anzac public holidays - ed.P13] Products are great... Thanks for great service "
-Dulcie A. (Australia, 2011)

"Thank you P13 - my son was very happy with his t-shirts. I had a hard time finding his bands on other websites but thank you for having them."
-Bridgett B. (Canada, 2011)

"i ordered some parkway drive clothing for rellies in the states and the service provided was excellent... good work...this is the first time i have used the net to order anything!!...keep it up...!!!"
-Karl Y. (Australia, 2011)

"Extraordinary service. I ordered 5 Shirts with shipping to Luxembourg (Europe). The shirts arrived in about 10 days from Australia. The quality is good and the right shirts have been shipped. I am very satisfaid with this."
-Daniel C. (Luxembourg, 2011)

"Just a note of praise for your prompt service and quality t-shirts. I've been a return customer for some time now because you guys know how to make 'em well and ship 'em well. Most recently, I took delivery of an awesome Rolling Stones t-shirt that you sent to me super fast. The fit is always great and they don't shrink in the wash either (a common problem with others I've bought from different places). And the variety is great as well- thus far I've added Oasis, Lennon, Queens of the Stone Age, BRMC and The Stones to my collection. Congrats on a job well done. Some years ago I got into buying music shirts and tried [another mob] who sucked royally. You guys proved the credible alternative"
-Nick M. (Australia, 2011)

"hi there... well planet 13 is doing a good job that's what can say so keep up the good work... "
-Jeffrey W. (Australia, 2011)

"Ordered an Asking Alexandria tee this time last week. It was confirmed two days later, and arrived the day after that. Fastest online order ever, and the product is of high quality. Will no doubt be ordering a lot more from here and recommending it to my friends. Thanks a lot from the northern suburbs of Melbourne :D "
-Aydan H. (Australia, 2011)

"Really happy with the service and quality of my purchase, Plan to make another few orders soon :D Your items are kick *ss. Rock On! ^^ "
-Nathan L. (Australia, 2011)

"Thank you staff at Planet 13! My shirt was delivered in amazing time and it is exactly as it appears on the site. Keep up the great work!"
-Eddy G. (Australia, 2011)

"hey i recently bought a fear factory hat it is bloody insane i love it so much excellent price and awesome postage time \m/ thanks so much i will continue to purchase more products A Big Thank You from Ben on the Central Coast"
-Ben M. (Australia, 2011)

"enjoyed browsing and buying off your site... delivery was prompt! Great service!"
-Sam S. (Australia, 2011)

"Just some feedback, I’ve had a phone conversation earlier in the week and now some email correspondence and at every turn you have been very, very helpful and pleasant and done everything you can to make my shopping experience fantastic. Please accept my compliments and know that I’ll recommend you to my friends and parents of the many teenagers we know."
-Sally H. (Australia, 2011)

"Amazing service, great products, would defiantly buy from you again, have suggested this site to plenty of people, thank you!"
-Dakota P. (New Zealand, 2011)

"I Ordered a product off another website on the 15th the month before Christmas and it arrived 1 month later this was with the big freeze and snowy showers . I then ordered a Bandanna from Planet13 1 week after Christmas. Still it was snowy over in ireland but one big change is that Planet13 is in Ausie land and knowing this and the news saying they had floods i was saying to myself oh damn they were not going to delivery it within a month and to my surprise its at my door step within 2 weeks and i live in Dublin Ireland . This just shows how good Planet13 really is and their product was crisp clean folded and perfect . In Short Planet13 is possibly the best site i've ordered from and i've ordered from alot! "
-Kevin T. (Ireland, 2011)

"I was expecting the order to arrive late because of public holidays, but it arrived quickly and I was beyond happy with it all. Thank you guys so much."
-Brittaney M. (Australia, 2011)

"Thanks heaps, received my jacket a few days ago, great service, fast delivery, great product, Cheers "
-Dakota P. (New Zealand, 2011)

"Hi, I just wanted to let you know that ordering through you guys was awesome! Everything went very smoothly and will definately be ordering from you again! Thanks "
-Kate B. (Australia, 2011)

"i purchased heavy metal band shirts was surprised at how many i could choose from , plus some other bits and bobs that i could not get anywhere else. The postage was very fast 2days just in time fir xmas. thankyou "
-Karen J. (Australia, 2010)

" ...I thought the service was great and really fast, I was kept informed via email of the progress of my order and this gave me peace of mind that it was being processed. Thanks for the great service.:)"
-Sandra F. (Australia, 2010)

"Excellent service, fast postage, would recommend anyone to buy from Planet 13 online. "
-Craig F. (Australia, 2010)

"It was great... received when u guys said and it was great... best band tee's going around "
-Aaron A. (Australia, 2010)

"thanks - tshirts, badges and patches all a big hit with teenage kids - i am currently an awesome mum!! "
-Sharon B. (Australia, 2010)

"Hi - everything went as smmoth as clockwork - thank you! "
-Sarah W. (Australia, 2010)

"You had great service, quick, efficient. I would and will use you again. "
-Lauren C. (Australia, 2010)

"very prompt service and really good communication. thanks guys :) "
-Sonya D. (Australia, 2010)

"Keep up the great work, I'll definitely be ordering online again."
-Colin S. (Australia, 2010)

"Prompt delivery - really appreciated it as I needed the gift for a specific date."
-Sue M. (Australia, 2010)

"Planet13's online service is awesome."
-Kyle B. (Australia, 2010)

"I ordered online, and have previously visited the Greensborough store. Both times the service was great. When I ordered online, the shipping was great. My order turned up a lot sooner than I expected. Awesome!"
-Ana M. (Australia, 2010)

"I just wanted to say thank you, I was (honestly) concerned with ordering online, but this was without a doubt worth it. The product I received was great, it was really quick to get here..."
-Brittaney M. (Australia, 2010)

"Aside from buying tickets to concerts, this was my first online purchase. At first I was hesitant, but after exploring your website I felt confident enough to place an order. Your variety of stock is fantastic and the website is easily navigated. I received my product on time and the shirt fits and looks great. If ever someone asks me if I know any trusted online stores, i'll be sure to recommend you. Cheers."
-Joshua F. (Australia, 2010)

"Hii There =) Everything ive ever bought and ordered from Planet 13 has been great and ill be making quite a few more orders in future thats for sure! ...Keep up the good work!"
-Jaana R. (Australia, 2010)

"Hey Planet 13! I love your online store :) I like to shop with you cause you always have what you have on the site in stock...Keep up the good work!! :)"
-Mister A. (Australia, 2010)

"everyone in the shops are so friken friendly and awesome just to have a convo with witch is never a bad thing in stead of stuck up 'people' [edited]. the stock is so wide and has almost every kinda of band!! just a really awesome place and really awesome people. ummm.. bad things? i dont think they exiest in your online store or yeaa. I LOVE YOU GUYS xx keep up the great work; you all deserve some f**king award matee! "
-Karla V. (Australia, 2010)

"Planet 13 rocks my world!! I just love that I dont have to order from overseas but right here in Melbourne, my home town! ... Choice is great, product is great, service and delivery is, well, great! Love, love, love you guys!"
-Ann S. (Australia, 2010)

"everything i ordered was great thank you and i look forward to obtaining more from your website"
-Jan D. (Australia, 2010)

"Hey guys. Planet 13 is the best shop ever. All i ever wear is band tshirts but i cant buy them where i live, so thank you so much for online shopping!"
-Wendy Y. (Australia, 2010)

"Great service. The items arrived in 3 days. I will be shopping online from you guys more often. I do enjoy going to Greensborough and be served by the friendly staff there"
-David L. (Australia, 2010)

"Just what to give some feedback i just like to say that i have recommend 3 of my friends about p13. and all so that i like say customer service excellent so keep the rocking work up."
-Jeffrey W. (Australia, 2010)

"Heyy. I think you guys at planet 13 are awesome, and you have a lot of band merchandise available on your site that you cant get anywhere else. I like that once something is purchased online, it comes to the door within the week. Its all good feedback... "
-Courtney M. (Australia, 2010)

"The shirt I ordered arrived earlier than I expected and in perfect condition, the website is presented nicely and easy to navigate, the prices are reasonable, and being a bit of a bigger guy myself I was pleased to see the option of plus size shirts ... Overall, I'm impressed and will be shopping on here in the future, thanks for the shirt!"
-Ashley S. (Australia, 2010)

"Great fast service, thanks. Keep bringing in the great G N'R gears!"
-Tabitha H. (New Zealand, 2010)

"You were really prompt and extremely friendly; I'm not too keen on ordering things online but I would do it in a heartbeat with you guys."
-Natalie W. (Australia, 2010)

"I was very pleased with the quick delivery coming to the USA! I ordered for my grandson and will gladly keep you in mind for the future. Thanks for the excellent and speedy service!"
- Carol P. (USA, 2010)

"Thanks for the great online experience. I bought a t shirt for a christmas present. I had left it a bit late to do so and wasn't convinced that I would receive it in time, however I was proven wrong. The gift arrived in plenty of time. Excellent service. "
- Robyn B. (Australia, 2010)

"My customer service experience so far has been really great! ... I received a call from one of your online staff members .... She was extremely polite, friendly and very lovely to deal with. .... Unfortunately the tshirt [ordered] does not fit and the next size up will also be too small so I have had to return one of the tshirts. My experience with the return so far has also been very smooth. Being able to send it back reply paid at no cost to me is great and helps the customer to feel more confident when making a purchase online knowing they are not going to be out of pocket if they need to return the item and that they can do so easily and without fuss! .... would definitely buy from your site again! THANK YOU! "
- Kirsten C. (Australia, 2010)

"you were excellent! my parcel recieved waaayy before i even expected it to =) Thankyou, i'll definately be ordering from you again =D "
- Emily H. (Australia, 2010)

"Surprisingly, my package arrive the 23rd, which was practically a Christmas miracle! That's awesome service, thank you so much for making my Christmas the greatest. It was a gift for my boyfriend and I was unbelievably thankful it arrived in time ... Thanks again, "
- Claire F. (USA, 2010)

"I love Planet 13's awesome service. You guys have always given me excellent service and delivery time. I'll be back!"
- Dwayne (Australia, 2010)

"F***ing awesome service. The end :)"
- Tegan (Australia, 2010)

"Fabulous work! Everything went like clockwork, good quality, showed up sooner than I expected. Will definitely use you again. Thanks"
- Alicia (Australia, 2010)

"The T shirts are spot on. Exactly as the originals I had years ago. Thanks for making sure I received them promptly and in good condition. I will be back for more."
- Shaun (Australia, 2010)

"hi there i just like to say that planet13 is just the best when it comes to buying tees my experience with p13 that you get good customer service so keep up the good work at planet13."
- Jeffrey W. (Australia, 2009)

"Great store, great feedback - awesome to be able to get some mint Green Day stuff in Australasia for a change."
- Nicola G. (New Zealand, 2009)

"I always get what I want and the delivery is fast Thank you"
- Pam W. (Australia, 2009)

"I was looking for something fun to send a friend and ended up buying 2, one for her and one for me!"
- Leah S. (Australia, 2009)

"The delivery time was quick and was very happy with product"
- Sarah (Australia, 2009)

"I am happy that I found what I was looking for,at a good price, but most of all, rock ma socks, it turned up only a couple of days later, ealier than stated in da e-mail so Thanks, till next time"
- Peter L (Australia, 2009).

"I really appreciated that I was able to exchange my item after making an incorrect size choice. I was very pleased with the service I was provided & will happily use Planet 13 in the future."

- Katie M. (Australia, 2009)

"It's safe to say that you guys top my list of favourite online stores for band merch and just straight up rock gear! :D you have everything! i've only had the pleasure of goin the shop online so far (a few times actually and more than a few times to come!) but as soon as i get to melbourne this year ill be there! :P thanx for bein so severely wicked at what you do ;)"

- Joey (Australia, 2009)

"Love the quality of all the products I've purchased. Shipping is fast and reliable. Customer service reps are friendly, helpful and communicate with customers promptly. I love this site!"

- Leah S. (Australia, 2009)

"my experience with p13. shopping online is the best when it comes to buy band tees and getting coupons and thats my experience with p13 so keep up good work...."

- Jeffrey W. (Australia)

"Quick and easy, it was great!"
- James D. (Australia)

"My 6yo thinks you guys are the best for having greenday gear in his size - coolest kid in school 4 sure! Thanks :)"
- Kelly S. (Australia)

"Super quick postage (all with reasonable postage charges as well). Product as shown on website. Will be shopping with you guys again! Cheers"
- Veronica (Australia)

"Very good, shopped here several times before and have and will still recommend to friends."

- Jonathan P. (Australia)

"Very prompt delivery."

- Mark (Australia)

"Brillant you guys are the only people that i could find that sell story of the year mens shirts!"
- Mathew B. (Australia)

"Fast, efficient service. Ordering online was a breeze. thanks guys!"
- David (Australia)

"Before ordering online I phoned both the Greensborough and Richmond store, although they didnt have the tee shirt I wanted to buy for my son they were both extremely helpful. Only wished I had there names as I know young kids often get a bad rap.I have my own business and would be more than happy if my staff were as helpful as yours."

- Deb M. (Australia)

"Used your website for Xmas shopping for my 17yo daughter. I will happily use your site again when she has her birthday in August, but for now she has enough! :-) I do send your emails on to her, but, while she would disagree on the "enough", she is usually broke.

This back-up is great tho.

cheers and thanks"

- Dianne M. (Australia)

"Super impressed - thank you very much. This was my first purchase and I got my husbands t-shirt size wrong. I sent it back and was sent the correct size without any problems. My husband loves it. I will tell my friends about you. Thanks again"

- Jenny D. (Australia)

"I got told about u guys by a few mates and i was definatly stoked with it. keep up the good work."

- Jake (Australia)

"Great service, delivery time was excellent. Highly Recommended , look forward to future purchases with Planet 13"

- Dylan B. (Australia)

"It was experience so keep up the good work at planet13 thanks."
- Jeffrey (Australia)

"Site is very easy to navigate, easy to order too. Wicked products aswell :). Thanks!"

- Jessica B. (Australia)

"Hi Planet 13 people

As it happens, I placed an order with you only a few days ago, which
we've now received (it was a Rise Against t-shirt)! So thanks for that;
once again, it was a smooth transaction and the recipient was very happy
with it!"

- Melissa W. (Australia)

"Great service thankyou !"

- Matt H. (Australia)

"Fast service, i was looking everywhere for the shirt i bought for my bf and finally i found you guys, ship within aust so I didnt have to wait years for the order, it came within two days i am very happy :) Thanks"

- Cally (Australia)

"I received my purchase in the mail very quickly therefore I was able to give my son his new TShirt earlier than expected so there were smiles all round. Thank you it was my very 1st online purchase and now I have confidence in shopping online. Plus I am very happy with the quality of the shirt that I purchased and the fit was perfect."

- Janette L. (Australia)

"This was my first order with your site and I was really happy with the service. Very fast. Very happy thank you."

- Caroline (Australia)

"Easy to navigate website. Timely postage."

- Chris M. (Australia)

"I am very satisfied with both the products I receive and that it doesnt take long in the mail."

- Pam W. (Australia)

"I ordered from the states, you guys processed it and shipped it really quickly. It came all the way from Australia in under a week, i was amazed. I was honestly scared to buy from a place in Australia because i have never shopped overseas and was also worried shipping would be expensive but u guys are great."

- Scotty (USA)

"It was good. Nice to find a good Aussie band merch store."

- Joel (Australia)

"I love the emails that you receive weekly or so from Planet 13, they are a very welcome change from the other crap that usually fills up my inbox! And i like how u keep us updated on how our order is going. and it came early! :) "

- Samantha M. (Australia)

- Patrick S. (Australia)